Privacy Policy
Welcome to MOFFIN's website. Our customers' privacy is a top priority, and we are committed to protecting the personal data you provide us. We regularly review our physical and electronic protection processes through our website moffin.mx and related sites. In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, we have implemented necessary security measures to keep your information confidential and secure at all times.
This Privacy Notice governs our practices of data collection, processing, and use. By using the website and/or subscription service, you consent to the use of data as described in this Privacy Notice. If you do not agree with it, you should not access or use our site or services.
If you have questions or concerns, please contact us at hola@moffin.mx.
Definitions
Cookies: Text files stored on your device while browsing the website.
Personal Data: Any information relating to an identified or identifiable individual.
Business Days: As defined by law, counted as working days.
ARCO Rights: Access, Rectification, Cancellation, and Opposition rights.
Law: Refers to the Federal Law on Protection of Personal Data Held by Private Parties.
Responsible Party: MOFFIN, who determines the purpose and means of data processing.
Web Beacons: Images embedded in emails or websites to track user behavior.
Responsible Party MOFFIN, located at Calle Quito 1260, C.P. 44648, Col. Providencia, Guadalajara, Jalisco, is responsible for your data.
Contact Methods Write to hola@moffin.mx or send mail to our physical address. Please include "Attention: Privacy (ARCO)" in your subject.
Purpose of Data Collection We collect and use your data for:
Administrative purposes like invoicing and customer support.
Contract follow-up.
Processing contact, financial, and credit data.
Security and fraud prevention.
Consulting credit bureaus.
Managing customer databases.
Statistical and historical records.
Sending relevant materials, promotions, and ads.
Improving service quality and client communication.
Charging fees for services.
Assessing service quality and recommending similar services.
Collecting geolocation data.
Data Collected and Means of Collection We collect your data via forms, emails, or web use, including:
Full name, gender, address, marital status, DOB, nationality, phone, email
RFC, CURP, credit/debit card info, IDs (INE, license, passport)
Tax and financial info (employment, income, debts, savings, etc.)
Sensitive Data We may collect sensitive data (bank accounts, credit card numbers, etc.) securely and in accordance with Article 9 of the Law.
ARCO Rights You can request access, rectification, cancellation, or opposition of your data at any time.
How to Exercise ARCO Rights Request the ARCO form via hola@moffin.mx. Complete and submit it by email or mail. We’ll respond within 20 days.
Consent Withdrawal You can withdraw your consent at any time by sending a request as described above. We’ll respond within 20 days.
Data Transfer We will not transfer your data without consent, except to:
Affiliates for record-keeping
Credit bureaus
Government authorities for legal compliance
Service providers supporting our operations
Modifications We may update this Privacy Notice at any time. Changes will be available on our website or via email.
Online Information When accessing our site, we may collect technical data (IP, browser, pages visited, etc.) via cookies and web beacons.
Promotional Messages To opt out of marketing emails, contact hola@moffin.mx.
Acceptance Using our services means you accept this Privacy Notice. If you do not consent, do not provide your data or use the platform.
Last Updated: October 10, 2021